Privacy Policy

1. Interpretation

The words with capitalized initial letters have specific meanings defined under the following conditions. These definitions shall apply consistently whether they appear in singular or plural form.

2. Definitions

For the purposes of this Privacy Policy and Terms and Conditions:

• Website: Refers to vidboost.org, accessible from https://www.vidboost.org
• Personal Data: Any information that relates to an identified or identifiable individual.
• Account: A unique account created for you to access our Service or parts of our Service.
• Country: Refers to India, but may also imply other countries depending on the context of use.
• Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
• Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
• Application: The software program provided by the Company downloaded by you on any electronic device.
• Service: Refers to the Website and the services provided by the Company, including choosing, paying for, and tracking social media campaigns.
• Third-party Social Media Service: Any website or any social network website through which a user can log in or create an account to use the Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
• Company: (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Vidboost Pvt Ltd, located at 17, 2nd Floor, Pipeline Road, Laggere, Bangalore, Karnataka-560058.
• Cookies: Small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Service Provider: Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.

At Vidboost, we are committed to ensuring the authenticity and security of our users. To provide our services effectively and securely, we collect the following types of information:

1. Tracking and Usage Data

We use Clarity JS to track user interactions across our website. This tracking helps us understand how users navigate our site, identify usability issues, and improve our services. The data collected includes:

• Referring URLs
• Clicks, scrolls, and mouse movements
• Pages visited and time spent on each page
• Technical information such as browser type and version, operating system, and device information

2. Location Information

We collect and store information regarding your geographic location. This information helps us tailor our services to your needs, ensure compliance with regional regulations, and prevent fraudulent activities.

3. Payment Information

To process payments securely, we collect information such as:

• Payment method details (e.g., credit card number, billing address)
• Transaction details (e.g., amount, date, and time of the transaction)
• Any additional information required by payment processors to verify and complete the transaction

4. Authentication and Fraud Prevention

To ensure that users and payments are authentic and to prevent bot activities, we may collect additional relevant information, including but not limited to:

• IP address
• User agent string
• Behavioral patterns that help distinguish between human users and automated bots

Please note that we do not require users to sign up or log in to use our website. The information we collect is solely for the purpose of enhancing user experience, ensuring the security and integrity of transactions, and improving our services. All data collected is handled in accordance with applicable data protection laws and our commitment to your privacy.

The information we collect through Clarity JS tracking, location data, payment information, and other relevant details is used solely to improve our services, enhance user experience, ensure transaction security, and prevent fraudulent activities. While we take all reasonable measures to protect your data and maintain its confidentiality, we cannot guarantee absolute security due to the inherent risks associated with online data transmission and storage.

By using our website, you acknowledge and agree to the following:

• No Guarantees: We do not guarantee the accuracy, completeness, or reliability of the information collected or the services provided. While we strive to maintain high standards of data protection and service quality, there may be instances of errors, delays, or interruptions.
• User Responsibility: It is your responsibility to ensure that the information you provide is accurate and complete. We are not liable for any loss or damage arising from your failure to provide accurate information or from unauthorized use of your information.
• Third-Party Services: We do not guarantee the accuracy, completeness, or reliability of the information collected or the services provided. While we strive to maintain high standards of data protection and service quality, there may be instances of errors, delays, or interruptions.
• Changes to Our Practices: We may update our data collection and usage practices from time to time. Such changes will be reflected in our Privacy Policy, and continued use of our website constitutes acceptance of these changes.

By using our website, you agree to this disclaimer and acknowledge that your use of our services is at your own risk. If you have any questions or concerns about this disclaimer or our data practices, please contact us at support@vidboost.org.

By using our website and services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy and this disclaimer. This includes the use of Clarity JS to track your interactions across our website, the collection of your location data, payment information, and other relevant details to ensure the authenticity and security of your transactions.

Specifically, you consent to:

• Data Collection and Use:  The collection and use of tracking and usage data, location information, payment details, and other relevant information for the purposes of enhancing user experience, ensuring transaction security, and preventing fraudulent activities.
• Behavioral Tracking:  The use of Clarity JS and other technologies to monitor and analyze your interactions with our website to improve usability and service quality.
• Third-Party Services: We do not guarantee the accuracy, completeness, or reliability of the information collected or the services provided. While we strive to maintain high standards of data protection and service quality, there may be instances of errors, delays, or interruptions.
• Data Protection Measures: Our commitment to taking reasonable measures to protect your data, while acknowledging that absolute security cannot be guaranteed due to the inherent risks of online data transmission and storage.
• Policy Changes: Our services are provided from India, and we comply with Indian data protection laws. If you are accessing our services from outside India, you are responsible for complying with local laws and regulations.

If you do not agree with any part of this Privacy Policy, disclaimer, or our data collection practices, please do not use our website or services. If you have any questions or need further clarification, please contact us at support@vidboost.org. Your privacy is important to us, and we are committed to ensuring that your data is handled with care and respect.

Vidboost is based in India, and all data we collect is stored and processed within India. By using our services, you acknowledge and agree to the following:

• International Transfers:  If you are accessing our services from outside India, please be aware that your data will be transferred to, stored, and processed in India. The data protection laws in India may differ from those of your country, but we take measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
• Data Security:  We implement robust security measures to protect your data during transfer, storage, and processing. This includes encryption, secure data storage, and strict access controls to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
• Compliance with Local Laws:  We comply with Indian data protection regulations and ensure that our data handling practices meet the required legal standards. If we need to transfer your data to third parties or service providers, we ensure they comply with similar data protection standards and regulations.
• Third-Party Transfers:  When we share your data with third-party service providers or partners for processing, they are contractually obligated to protect your data and use it only for the purposes for which it was shared. We take steps to ensure that any transfer of your data complies with applicable data protection laws and maintains the security and confidentiality of your information.
• Your Consent:  By using our services and providing your information, you consent to the transfer of your data to India and to the processing of your data in accordance with this Privacy Policy. If you do not agree to the transfer and processing of your data as described, please do not use our services.

At Vidboost, all information provided by you, except upon withdrawal or termination, is retained in locations outside the direct control of the Company (for instance, on servers or databases co-located with hosting providers). If you request deletion of your information, we will delete it within a reasonable period, and no later than one hundred and eighty days from the date of receiving your deletion request, or as required by applicable laws.

However, we may retain certain portions of your information for periods required under applicable laws. Notwithstanding any provision herein, Vidboost may retain data after account deletion for the following purposes:

• If retention is required by applicable law.
• In aggregated and/or anonymized form for analytical purposes.
• If there is an unresolved issue relating to your account, such as an unresolved claim or dispute.
• For legitimate business interests, such as fraud prevention and enhancing user safety and security.

At Vidboost, we are committed to protecting your privacy and ensuring the security of your personal information. However, there are certain circumstances where we may disclose or share your information with third parties, as outlined below:

• Service Providers:  We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to use your information only for the purposes for which it was shared and to protect it in accordance with this Privacy Policy.
• Legal Requirements:  We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). This includes disclosing information as necessary to comply with legal obligations, protect our rights or property, ensure the safety of our users, and investigate or prevent fraud.
• Business Transfers, Mergers, and Acquisitions:  In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer or share your information as part of such a transaction. We will ensure that the receiving party agrees to respect your personal information in a manner consistent with our Privacy Policy.
• With Your Consent:  We may disclose your information to third parties with your explicit consent. In such cases, we will clearly explain the purpose and scope of the disclosure.
• Aggregated and Anonymized Data:  We may share aggregated and anonymized information that does not directly identify you. This information may be used for various purposes, including analytics, research, marketing, and improving our services.
• Legitimate Business Interests:  We may disclose your information to protect our legitimate business interests, such as enforcing our terms and conditions, protecting against fraud, and safeguarding the security of our users and services.

We are committed to ensuring that any third parties with whom we share your information adhere to strict data protection standards and use your information only for the purposes specified. If you have any questions or concerns about how we disclose or share your information, please contact us at support@vidboost.org.

The information collected by Vidboost is used to provide, maintain, and improve our services, as well as to ensure a secure and personalized experience for our users. Here are the ways in which we utilize your data:

1. Service Provision:

• To render our services effectively and ensure a seamless user experience.
• To evaluate the quality and competence of our personnel.

2. Customer Support and Quality Assurance:

• To resolve any complaints you may have and ensure that you receive the highest quality of services.
• To notify you about changes or updates to our platform and services.

3. Platform Improvement and Analytics:

• To provide analysis or valuable information that helps us improve our platform.
• To monitor and maintain the usage of the platform and detect, prevent, and address technical issues.
• To analyze usage patterns and improve user experience.

4. Communication and Updates:

• To send out system updates related to the services you have booked.
• To notify you about new services and features.

5. Marketing and Re-marketing Campaigns:

• To conduct re-marketing campaigns through SMS, email, and push notifications.
• To run targeted marketing campaigns and periodic follow-ups based on your interests and preferences.

6. Business or Research Purposes:

• The information, excluding personal information, is used for business or research purposes, including improving and customizing the platform for ease of use and the services offered by us. We may archive this information to use it for future communications, providing updates, and/or surveys.

7. Aggregating Information / Anonymized Data:

• We may aggregate information and analyze it to enhance the level of services we offer to our customers. This includes metrics like the average number of users, the average clicks on services, the features used, response rates, and other such statistics regarding groups or individuals. In doing so, we will not disclose any personal data as defined above.

Vidboost uses cookies and other tracking technologies to enhance your experience and gather information about how our services are used. Cookies are small text files stored on your device that help us analyze web traffic and customize the platform to your preferences. They allow us to improve the platform’s functionality and performance by understanding usage patterns. You can control cookies through your browser settings, but disabling them may limit your use of some features. These cookies do not give us access to your device or personal information. By using our platform, you consent to our use of cookies as described.

We may modify or revise this Privacy Policy from time to time, and will notify you of any changes by posting the revised Privacy Policy on our platform with an updated revision date. We strive to review, revise, update, and correct this Privacy Policy regularly, especially when significant updates are made to our technology.

You are encouraged to periodically review the Privacy Policy to stay informed about our privacy practices. Your continued use of the platform and our services after any updates to the Privacy Policy indicates your acceptance of the revised terms.

Additionally, we reserve the right to deny or suspend access to all or any part of our services to anyone who we reasonably believe has violated any provision of this Privacy Policy. If you have any questions or concerns about changes to our Privacy Policy, please contact us at support@vidboost.org.